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Passenger Amenities
 | Customer Care Institute to be opened shortly in Delhi for training of
front line staff |
 | PRS Centres of Delhi, Secunderabad, Calcutta and Mumbai already networked
- Chennai to be linked by 31.03.99 |
 | Computerised monitoring of passenger complaints started on 150 stations |
 | "Interactive Voice Response System" extended to 44 stations |
 | "National Train Enquiry System" to be established for real time
information about train running Pilot Project for Tele-Booking launched |
 | Indian Railways "Web Page" launched |
 | "Tatkal" Scheme extended to hundred trains |
 | Pantry cars to be introduced on eight more trains in 1999-2000 |
 | Rail Yatri magazine to be started |
Safety
 | Sitting Judge of Punjab & Haryana High Court, Justice G.C. Garg to
head one-man Commission to enquire into Khanna accident |
 | Walkie-Talkie sets for emergency contacts between driver and guard
provided on all passenger trains running on 'A' & 'B' routes -- to be provided in
goods trains in second phase in 1999-2000 |
 | Track Circuiting from "Fouling Mark" to "Fouling
Mark" to be completed on all stations of A, B and C routes by 31.03.99 |
 | Pilot project of Radio Based Automatic Train Control system to be taken
up in Delhi - Mathura section |
 | Rail testing to be intensified. Self Propelled Ultrasonic Rail Testing
(SPURT) cars being procured |
 | Stress on manufacture of quality rails |
 | Two chairs set up at Roorkee University for advanced studies in
engineering aspects relating to safety |
 | "Railway Safety Review Committee" set up to go into all facets
of safety |
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Commercial utilisation of land
 | Mumbai Rail Vikas Corporation to mobilise resources through commercial
utilisation of land/air space |
Operating and Financial Performance in 1997-98
 | Railways moved 429.30 million tonnes, almost achieving the target of 430
million tonnes |
 | 17.6% growth in Gross Traffic Receipts |
 | Total Working Expenses increased due to implementation of Fifth Pay
Commission's recommendations |
 | Dividend of Rs. 1,489 cr paid to General Revenues |
Revised Estimates 1998-99
 | 424 mt of loading estimated against Budget target of 450 MT -- due to
shortfall in demand from core sector -- reduced earnings of Rs. 1,056 cr projected |
 | Pensionary payment likely to increase by Rs.1530 cr due to impact of
Fifth Central Pay Commission's recommendations |
 | Rs. 345 cr saving in non-Plan expenditure -- Plan outlay reassessed at
Rs. 8,755 cr from BE outlay of Rs. 9,500 cr |
 | Rs. 1,313 cr to be withdrawn from Railway Fund balances -- market
borrowings to go up by Rs. 180 cr |
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Steps taken by Railways to increase revenues
 | Reduction in classification of some commodities and Volume Discount
Scheme to enhance competitiveness |
 | Facility of two-point rake loading provided |
 | Special package for steel sector to attract traffic |
 | Reduced transit time from 95 hours to 48 hours between Delhi and JNPT
with new CONCOR wagons -- 40 CONTRACK trains to provide guaranteed transit service for
expensive goods |
 | Full powers to General Managers to quote station-to-station rates |
 | Front brakevan of all passenger trains to be leased |
 | Production of parcel vans to recommence |
 | Special parcel trains to be run |
 | Two packet system to be introduced for awarding catering contracts of
pantry cars and refreshment rooms -- minimum licence fee to be more than double --
security deposit to be sufficiently increased |
 | Minimum penalty for ticketless travel increased to Rs.250 |
 | Rates for commercial advertisements to be increased |
 | Efforts to provide single-window interface to major freight customers |
 | Passenger Services in 1999-2000 |
New trains to be introduced :-
 | Chennai - Tirupati Shatabdi Express |
 | Shalimar - Haldia Intercity Express |
 | Secunderabad - Machhilipatnam Express |
 | Mumbai - Sawantwadi - Madgaon Intercity Express |
 | Kurla - Patna Superfast Express (Biweekly) |
 | Amritsar - Dharbanga Express via Narkatiaganj (Biweekly) |
 | Jaipur - Bangalore Express via Secunderabad (Biweekly) |
 | Guwahati - Chennai Express (Biweekly) |
 | Delhi - Gandhidham Express (Biweekly) |
 | Delhi - Coimbatore Express (Weekly) |
 | Pune - Ernakulam Express (Weekly) |
 | Raichur - Gulbarga Intercity Service |
 | Kamakhya - New Bongaigaon Passenger |
 | Patna - Mughalsarai Passenger via Gaya |
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Frequency of following trains to be increased :-
 | 8017/8018 Howrah - Purulia Express from 6 days a week to daily |
 | 8463/8464 Bangalore - Visakhapatnam Express from 2 days a week to 4 days
a week |
 | 1095/1096 Pune - Ahmedabad Ahimsa Express from 3 days a week to 4 days a
week |
 | 2101/2102 Kurla - Howrah Super Deluxe Express from weekly to 3 days a
week |
Run of the following trains to be extended :-
 | 4047/4048 Delhi - Gorakhpur Express to Raxaul via Narkatiaganj |
 | 5207/5208 Amritsar - Barauni Express to Katihar |
 | 4737/4738 Bikaner - Jaipur Express to Ajmer (M.G.) |
 | 5741/5742 Alipurduar - Siliguri Intercity Express to New Jalpaiguri
(M.G.) |
 | 471/472 Vijayawada - Vizianagaram passenger to Rayagada |
 | 1555/1556 Guna - Khajuri service to Gwalior |
 | 1143/1144 Gwalior - Chhapra Mail to Barauni |
 | 8301/8302 Sambalpur - Nizamuddin Hirakud Triweekly Express to Bhubaneswar
via Talcher Road |
 | 2407/2408 Nizamuddin - Nagpur Gondwana Express on 2 days a week to
Bhusaval |
 | 6343/6344 Ernakulam - Nizamuddin Swarnajayanti weekly Express to
Tiruvananthapuram |
 | 2307/2308 Jodhpur-Howrah Express (daily) running via Grand Chord will run
via Main Line one day in a week |
BG services to be provided on gauge conversion :-
 | Four pairs of passenger services on Narkatiaganj-Gorakhpur section |
 | Three pairs of passenger services on Indara - Phephna section |
 | Three pairs of passenger services on Lalkuan - Kashipur section |
MEMU Services
 | Jhajha - Kiul section |
 | Vijayawada - Kakinada section |
 | Kakinada - Visakhapatnam section |
 | Durg - Raipur- Bilaspur section |
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DMU Services
 | Anand - Khambat (B.G) |
 | Vijayawada - Bhimavaram - Narsapur (B.G.) |
 | Delhi - Shamli (B.G.) |
 | Mehasana - Tarangahill (M.G.) |
Rail Bus Services
 | Bangarapet - Kolar (B.G.) |
 | Tiruturaipundi - Agastiampalli (M.G.) |
 | Banmankhi - Bihariganj (M.G.) |
Security
 | Efforts made to improve coordination between GRP and RPF |
 | Action initiated to give more investigative powers to RPF |
 | Two battalions of Railway Protection Special Force to be set up - another
two planned |
 | Long standing demand of recognition to the Association of Railway
Protection Force fulfilled |
Annual Plan 1999-2000
 | Plan outlay proposed at Rs.9,700 cr; to be financed through internal
resources : Rs 4,160 cr, Capital from General Exchequer : Rs 2,540 cr and market
borrowings of Rs 3,000 cr |
 | Capital from General Exchequer meets 26% of the Plan resources |
 | Rs. 1,000 cr to be withdrawn from Railways' Fund balances |
 | Thrust on safety, Doubling, Traffic Facilities, Track Renewals, Signal
& Telecommunications and Passenger Amenities |
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